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Nkap Pool FAQ

Starting a Nkap Pool(An organizer)

What exactly is a Nkap Pool?

A Nkap pool is a common pot that aims at collecting money in a group for any occasion (purchasing a common birthday gift or wedding gift, financing activities like “Voir bébé”, “After match”, “After work”, Party, trip or more that you would like to carry out with your friends/colleagues'.

Can I create an Nkap pool for any purpose? Can I add details like photo etc to share with the members?

Absolutely! You can utilize the collected amount as you like as it belongs to you and your group members. For the details, you can customize your pool by adding a punch name; a long description; a picture and much more.

Does setting up such a pool cost me extra money?

Not at all! Creating and managing a Nkap pool is 100% free and has no hidden charges at any time. Spending the collected amount at our partners’ shops is also 100% free. We take a small handling fee only if you decide to cash-out the amount collected by requesting a mobile wallet transfer (directly into your mobile money account).

What about my expected Bonus (as an early NKAP adopter)?

The bonus gained as an early adopter is added to the amount collected through your first Nkap pool. This is simply done by entering the 8 digit code (received after going through the early adopter process) in the space provided.

Managing My Nkap Pool(An organizer)

How will I know if someone has contributed to the pool?

You get notified each time someone contributes to your Nkap pool; the contributor’s name, and amount are disclosed on your DASHBOARD.

How do I track the progress of My Nkap Pool?

Progress tracking is done on your DASHBOARD.

Are there any automatic reminders that are sent by NKAP?

Yes, in order to make your social life simpler than ever, we consistently and regularly send out reminders to participants to put in their contributions for your pools. The frequency varies from a few hours to a few days depending on your preferences

When do I cash out the collected amount?

You can use the collected amount at any point of time by simply clicking on 'USE'. But note that this would mark the pool as 'complete' and pending group members will not be able to contribute if remaining.

Getting invited to a Nkap Pool(Group Member)

Regarding my contribution

Each participant you invite receive a link that leads directly to your Nkap pool page. Without registration, he will see the button for participating that will take him to our mobile money partners’ payment gateways. As for the collection, the money remains securely with our partner payment gateways (Orange Money, MTN Mobile Money and Express Union Mobile Money) in their escrow until you (the organizer) 'close the pool'!

About the eagle eye

At NKAP, we believe each participant has the right to follow up the progress of pools he has contributed money in and to be notified when the amount collected is used by the Organizer. To be able to perform this, the participant must register by clicking on the link contained in the confirmation e-mail sent to him after receiving his participation).

About the target date

The target date (visible on the Nkap pool you have been invited to) is the one that has been set by the organizer of your pool as the desired date to collect the total money. Ideally, you should try to put in your contribution by this date; however the pool still remains intact even if the date is passed (as long as the organizer hasn’t decided to close the pool.)